Fitness – Samsung Smart TV signature service


On CES2012 in Las Vegas USA, Samsung unveiled the new features of Smart TV platform. Signature Services were introduced.

There are three main Smart TV signature services:

    1. Family Story – this application allows users to share their photos taken using smart phones via Samsung Smart TVs for the whole family and friends.
    2. Fitness – application that allows user to set the workout goal and do the workout with the Smart TV. The user is able to monitor his weight loss, BMI change and also track the progress of other users. Application uses WiFi scale and smart phone application Noom. All video workouts are provided by external applications such as Fitness VOD.

  1. Kids - application for children entertainment.

All above services are available in stock for 2012 Samsung Smart TVs. I was part of the team that created Fitness application.

Comments (46)
46Wednesday, 13 May 2015 20:18
I just spent 45 mins on the phone with Samsung customer service to find out that the notifications cannot be turned off. Offensive!
45Tuesday, 07 April 2015 06:48
Fucking service . Always showing fucking notification !!!
44Monday, 06 April 2015 13:41
i followed Joel's instructions and message went away.

Go to "menu", "notifications", "delete all"

Notification will go away!
Discovered I had an issue on Netflix today,(first time back in Netflix after the "Samsung Signature Services (Fitness) app ending April 1st". Netflix was properly Logged-in but attempting to start a Movie I would get a Message like "Netflix unavailable try later" (More Info would show a good Network/Netflix connection. I did a Logoff then Login back to Neflix which resolved the issue allowing Movie to properly Start.
42Saturday, 04 April 2015 17:38
Go to "Menu" - "Smart Features" - "Notifications" "Delete All". That should eliminate message.
41Saturday, 04 April 2015 01:41
The same problem
40Friday, 03 April 2015 19:43
I assume that Samsung customer services monitor these sites. Even a third rate IT techie could disable this very, very annoying message which appears every time I turn on the TV. I hereby make a solemn oath: if this message is not disabled within one week of this post, I will never buy a Samsung product again!
39Friday, 03 April 2015 18:40
Got message re signature service ending (which I never subscribed to), not I get only a totally black screen when turn on tv and can do nothing. Help please.
38Friday, 03 April 2015 13:40
Until yesterday (2 March 2015), it appeared that the Signature Service was going to end on 1st April. But today, I am unable to get any of the channels I used to get through ASTRO TV Service. What shall I do to get back? Thanks.
37Friday, 03 April 2015 09:25
So it's April 3rd and i'm still getting the damn popup (stupid service will end april 1st). Anyone have a solution for turning it off????
36Tuesday, 31 March 2015 09:43
I am neither the asker nor the answerer. I found this on Samsung's site. Paid Apps Termination: I received a notice about paid apps termination. Does this mean that I won’t be able to use apps like Netflix, Hulu Plus, Amazon Instant Video, VUDU, M-GO, Redbox Instant by Verizon, Pandora and Spotify?
No, this only affects applications that were purchased from the Samsung TV Apps Store. This doesn’t affect any video on demand or music services that you subscribe to like Netflix, Hulu Plus, Amazon Instant Video, VUDU, M-GO, Redbox Instant by Verizon, Pandora or Spotify. You will still be able to use these applications.
35Monday, 30 March 2015 00:54
It means your tv will no longer work on 1st April....damn you Samsung
34Sunday, 29 March 2015 22:02
April 1st can't come fast enough. Im tired of this disruptive message. thanks for telling us something is ending, when you didn't even tell us it existed in the first place.
selecting INFO tells us NOTHING. wasted time trying to figure out what it means only to find it means absolution squat to me. there's nothing to be concerned about losing.
33Saturday, 28 March 2015 20:33
Your are stupid, stupid, stupid. The message is about stupidity and nothing else. Don't buy Samsung TV that is all!
Samsung is trying to celebrate April Fools day. don't worry about it..
So you clever people at Samsung had nothing else to do but annoy the unfortunate customers who were unlucky enough to buy your TV...
Congratulations you have taken SPAM to a new level and inflict on your TV customers this bizarre message which means nothing and can’t be turned off.
I wonder why take only the top of the screen and not display it across the whole screen so we can see it better and in HD, even better make it stay until 1 April so we can do nothing but stare at it???
Its enough to make me consider ever buying another one of your products.

30Tuesday, 24 March 2015 12:44
The Signature Service termination notice is both disturbing and vague although not surprising since Samsung fails not only in serving and communicating with its customers, but also in engineering. The physical properties of Samsung's major appliances are extremely badly designed and of poor quality.
29Monday, 23 March 2015 12:23
I kept receiving this message "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1S" on my samsung smart 48 inches and am looking for someway out of this.
28Wednesday, 18 March 2015 22:58
Found this site while searching for ways to disable this stupid notification. Getting same message for weeks on 55 inch 7100. Absolutely ridiculous to pop this on top of everything. NO ONE CARES. Put this crappy dropdown message in smart hub screen where the app is located and stop annoying people trying to use the tv!
27Wednesday, 11 March 2015 04:08
Thanks, Tolu, for the link. I too got the stupid message at the top of my Samsung TV. I followed your link and it seems that only certain products are offered Signature Service. I copied and pasted the info below for others to see. My TV is not part of this service and it seems to include installation and troubleshooting support only.

"The terms and conditions below apply to the following products that form part of the Signature Service

Product code Description
UA65HU9000TXXA 65" UHD TV Curved
UA78HU9000/XFA 78" UHD TV Curved
RF34H9960S4/FA Chef Collection Refrigerator
RF858QALAXW/FA French Door Refrigerator (T9000)
RF31FMESBSL/FA AW4 Sparkling Refrigerator
RH57H90507F/FA Food Show Case Refrigerator
RH60H8130SL/FA Food Show Case Refrigerator
WW10H9410EX/FA Front Load Washing Machine (WW9000)"
26Monday, 09 March 2015 19:14
Hi there, I also saw this pop-up on my tv screen. Found this link below that explains what the signature service is. Hope it helps.
25Monday, 09 March 2015 16:40
My tv keeps saying my signature service expires April 1st. I don't want to lose any of these services. Help.
Not happy to hear that fitness is being cancelled off my Smart TV, I use this app and do not understand why they are taking it off. Hope that this is not true!!!!
23Sunday, 08 March 2015 20:35
I had netflix problem that I resolved by reentering my password info. Hope that helps.
i just saw like this massage same as "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1ST" means what
pl resolve this issue soon
Keep on getting message on my
40 smart tv that samsung service will end April 1
20Friday, 06 March 2015 22:56
I was able to find answer to this on another blog. Signature service is special service for high-end appliances (whatever that means) wherein you get things like service tech coming to your house for installation or the like. I don't think it's something I will miss, as I never heard of it anyway. I was worried I was losing something on my "smart" TV that I paid extra in the price tag to get, but this sounds like an outside service that really isn't necessary for day-to-day operations.
I did use the fitness app! Is something else taking its place? Our two Samsung's are only 2 months old and one of them was purchased just for the fitness app. What's up??
18Thursday, 05 March 2015 17:20
I am having all sort of app problems

Cannot access my NETFLIX though I have had constant consistent
service for over 3 years

They have told me it's because of your Smart Tv which I am regretting

Can you tell me how to get rid of your Signature streamer as it started
with that
I am also getting a popup message on my TV that my samsung signature service will be expiring on 1st April 2015.
16Thursday, 05 March 2015 13:42
Samsung Signature Service ending on the 1st of April?

Samsung could put out more clearly the necessary information..
15Thursday, 05 March 2015 13:25
Yelling So what is the answer to this Message! It makes no sense to me..
If there is a problem you could communicate it in a better format than this annoying message that does not explain how it affects my TV. I have three 40, 42, 55 and no will consider future purchases of Samsung!
14Thursday, 05 March 2015 10:10
What the message on my TV said was that Samsung Signature Service (Fitness) will be stopping. Apparently, this is a Fitness app that I never use...
"Fitness – application that allows user to set the workout goal and do the workout with the Smart TV. The user is able to......" I got all worried for nothing (Thanks Samsung!)
The message on my TV was Soooo annoying. The headline did not mean anything to me, then it would disappear before I had time to find the remote to get more detail.
SAMSUNG: 0/10 Please try harder to communicate clearly with your customers.
13Wednesday, 04 March 2015 18:27
same problem with samsung signature service being terminated on april 1. had no idea what that was. tried calling samsung, talked to two reps. could not understand the first one at all, the second one i could barely understand but she said the message only applies to tv's 65" and larger. did not explain what samssung signature actually is. samsung customer service sucks.
12Wednesday, 04 March 2015 13:53
the same problem, i received this message sumsung signature services terminatte on 1st april, so i don t how to figure out this issue.
11Wednesday, 04 March 2015 13:33
Personally, whether I use or do not have knowledge of the app it's a service purchased from and backed by the Samsung reputation which apparently is now synonymous with unreliable. I paid for the service, maintain support or rebate.
10Wednesday, 04 March 2015 09:46
seems like Signature service applies only to the large wrap-around TV's, fridge doors etc. Can't find a reference to run of the mill 40" TV's - if I've missed it someone please let me know. Cheers.
Re: samsung fitness signature service will be terminated

Dear Samsung,
In the future please could you use less worrisome words such as 'terminated' in your tv messages as it seems that we are all thinking that our tv's are going to crash and die.
Just saying...
Sad Well said Kira K! I panicked when I saw this msg on screen. If it's just photos, fitness and kids that's being discontinued, fine with me as I don't use these services. But I actually feared it was catch-up TV that was being scrapped! (my only reason for buying a Smart TV!)
7Sunday, 01 March 2015 23:35
I have the same question! Samsung needs to write a simple explanation of what will no longer be available for its customers. That vague unhelpful statement on the screen doesn't tell us anything!
Same message: "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1ST" No sé qué significa.
I just received the same notice and I had no idea I had this service. I wish this had been pointed out when I bought it.
4Sunday, 01 March 2015 11:53
Unkown, won't be missed.
Same here just got that message on tv, have no idea what that is. Samsung signature service Ends April 1st.
I thounght it was something re guarantee maybe. But I bought my f8000 75 inch. In November 2014. So it is still under guarantee. I guess then it's just some of those apps. I never use.
My tv works fine, great picture, ect. But sadly seems to drop wifi sometimes for no reason. When going into my home network computer or hard drive over wifi. And have to resign in to router. But. Viemo and you tube ect. Work fine without dropping the wifi. Kinda strange. But can live with it
Just put my pictures and videos on 32 gig usb keys and and very happy with the rest.

1Saturday, 28 February 2015 21:04
Just saw a crawler that signature services will end April 11th. Didn't even know we had these services. Are the only services the ones explained above (photos, fitness and kids)? Thank you

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