Fitness – Samsung Smart TV signature service

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Created on Sunday, 12 February 2012 22:13

Last Updated on Sunday, 13 December 2015 13:18

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On CES2012 in Las Vegas USA, Samsung unveiled the new features of Smart TV platform. Signature Services were introduced.

There are three main Smart TV signature services:

1. Family Story – this application allows users to share their photos taken using smart phones via Samsung Smart TVs for the whole family and friends.
2. Fitness – application that allows user to set the workout goal and do the workout with the Smart TV. The user is able to monitor his weight loss, BMI change and also track the progress of other users. Application uses WiFi scale and smart phone application Noom. All video workouts are provided by external applications such as Fitness VOD.

1. Kids - application for children entertainment.

All above services are available in stock for 2012 Samsung Smart TVs. I was part of the team that created Fitness application.

Comments (46)

Service announcement

46Wednesday, 13 May 2015 20:18

pem

I just spent 45 mins on the phone with Samsung customer service to find out that the notifications cannot be turned off. Offensive!

warning

45Tuesday, 07 April 2015 06:48

Joe

Fucking service . Always showing fucking notification !!!

fignature service ending 4/1 msg

44Monday, 06 April 2015 13:41

Kate

i followed Joel's instructions and message went away.

Go to "menu", "notifications", "delete all"

Notification will go away!

Samsung signature service ending in April 1 - Netflix

43Monday, 06 April 2015 06:28

Steve

Discovered I had an issue on Netflix today,(first time back in Netflix after the "Samsung Signature Services (Fitness) app ending April 1st". Netflix was properly Logged-in but attempting to start a Movie I would get a Message like "Netflix unavailable try later" (More Info would show a good Network/Netflix connection. I did a Logoff then Login back to Neflix which resolved the issue allowing Movie to properly Start.

Samsung Signature Service Message

42Saturday, 04 April 2015 17:38

Joel

Go to "Menu" - "Smart Features" - "Notifications" "Delete All". That should eliminate message.

service notification 1 aprilie

41Saturday, 04 April 2015 01:41

adam

The same problem

Samsung signature service ending in April 1

40Friday, 03 April 2015 19:43

Owen

I assume that Samsung customer services monitor these sites. Even a third rate IT techie could disable this very, very annoying message which appears every time I turn on the TV. I hereby make a solemn oath: if this message is not disabled within one week of this post, I will never buy a Samsung product again!

Samsung Signature Service disabled my TV

39Friday, 03 April 2015 18:40

Ann

Got message re signature service ending (which I never subscribed to), not I get only a totally black screen when turn on tv and can do nothing. Help please.

Samsung Smart TV Signature Service

38Friday, 03 April 2015 13:40

Dr.Palani

Until yesterday (2 March 2015), it appeared that the Signature Service was going to end on 1st April. But today, I am unable to get any of the channels I used to get through ASTRO TV Service. What shall I do to get back? Thanks.

stupid popup

37Friday, 03 April 2015 09:25

Mike

So it's April 3rd and i'm still getting the damn popup (stupid service will end april 1st). Anyone have a solution for turning it off????

a big deal about nothing.

36Tuesday, 31 March 2015 09:43

michael

I am neither the asker nor the answerer. I found this on Samsung's site. Paid Apps Termination: I received a notice about paid apps termination. Does this mean that I won’t be able to use apps like Netflix, Hulu Plus, Amazon Instant Video, VUDU, M-GO, Redbox Instant by Verizon, Pandora and Spotify?
No, this only affects applications that were purchased from the Samsung TV Apps Store. This doesn’t affect any video on demand or music services that you subscribe to like Netflix, Hulu Plus, Amazon Instant Video, VUDU, M-GO, Redbox Instant by Verizon, Pandora or Spotify. You will still be able to use these applications.

SSS

35Monday, 30 March 2015 00:54

Martin

It means your tv will no longer work on 1st April....damn you Samsung

signature service ending April 1st

34Sunday, 29 March 2015 22:02

Carol

April 1st can't come fast enough. Im tired of this disruptive message. thanks for telling us something is ending, when you didn't even tell us it existed in the first place.
selecting INFO tells us NOTHING. wasted time trying to figure out what it means only to find it means absolution squat to me. there's nothing to be concerned about losing.

MESSAGE

33Saturday, 28 March 2015 20:33

STUPID

Your are stupid, stupid, stupid. The message is about stupidity and nothing else. Don't buy Samsung TV that is all!

Samsung Signature Service ending on the 1st of April

32Saturday, 28 March 2015 17:56

Saad Thahim

Samsung is trying to celebrate April Fools day. don't worry about it..

Thanks (NOT) SAMSUNG for bringing SPAM to a new level !!!

31Saturday, 28 March 2015 08:33

MM_Nz

So you clever people at Samsung had nothing else to do but annoy the unfortunate customers who were unlucky enough to buy your TV...
Congratulations you have taken SPAM to a new level and inflict on your TV customers this bizarre message which means nothing and can’t be turned off.
I wonder why take only the top of the screen and not display it across the whole screen so we can see it better and in HD, even better make it stay until 1 April so we can do nothing but stare at it???
Its enough to make me consider ever buying another one of your products.

NOT HAPPY AT ALL !!!!

SAMSUNG PRODUCTS

30Tuesday, 24 March 2015 12:44

elizabeth smith

The Signature Service termination notice is both disturbing and vague although not surprising since Samsung fails not only in serving and communicating with its customers, but also in engineering. The physical properties of Samsung's major appliances are extremely badly designed and of poor quality.

Bugging message

29Monday, 23 March 2015 12:23

Mohammed

I kept receiving this message "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1S" on my samsung smart 48 inches and am looking for someway out of this.

Usability Fail

28Wednesday, 18 March 2015 22:58

Billy

Found this site while searching for ways to disable this stupid notification. Getting same message for weeks on 55 inch 7100. Absolutely ridiculous to pop this on top of everything. NO ONE CARES. Put this crappy dropdown message in smart hub screen where the app is located and stop annoying people trying to use the tv!

Signature Service message

27Wednesday, 11 March 2015 04:08

Sharon

Thanks, Tolu, for the link. I too got the stupid message at the top of my Samsung TV. I followed your link and it seems that only certain products are offered Signature Service. I copied and pasted the info below for others to see. My TV is not part of this service and it seems to include installation and troubleshooting support only.

"The terms and conditions below apply to the following products that form part of the Signature Service

Product code Description
UA65HU9000TXXA 65" UHD TV Curved
UA78HU9000/XFA 78" UHD TV Curved
UA85S9ALXXA 85" UHD TV Flat
RF34H9960S4/FA Chef Collection Refrigerator
RF858QALAXW/FA French Door Refrigerator (T9000)
RF31FMESBSL/FA AW4 Sparkling Refrigerator
RH57H90507F/FA Food Show Case Refrigerator
RH60H8130SL/FA Food Show Case Refrigerator
WW10H9410EX/FA Front Load Washing Machine (WW9000)"

Samsung signature service

26Monday, 09 March 2015 19:14

Tolu

Hi there, I also saw this pop-up on my tv screen. Found this link below that explains what the signature service is. Hope it helps.

http://www.samsung.com/za/news/local/samsung-offers-personalised-signature-service-for-premium-customers

signature service expiring

25Monday, 09 March 2015 16:40

kim simpson

My tv keeps saying my signature service expires April 1st. I don't want to lose any of these services. Help.

Why is fitness being cancelled off my smart tv

24Sunday, 08 March 2015 21:57

Marlene

Not happy to hear that fitness is being cancelled off my Smart TV, I use this app and do not understand why they are taking it off. Hope that this is not true!!!!

netflix

23Sunday, 08 March 2015 20:35

Heliocen

I had netflix problem that I resolved by reentering my password info. Hope that helps.

just saw massage "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1ST"

22Sunday, 08 March 2015 10:52

arvind

i just saw like this massage same as "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1ST" means what
pl resolve this issue soon

Keep on getting message on my 40 smart

21Saturday, 07 March 2015 13:56

ralph kennison

Keep on getting message on my
40 smart tv that samsung service will end April 1
Why

I was able to find answer to this on ano

20Friday, 06 March 2015 22:56

rene mars

I was able to find answer to this on another blog. Signature service is special service for high-end appliances (whatever that means) wherein you get things like service tech coming to your house for installation or the like. I don't think it's something I will miss, as I never heard of it anyway. I was worried I was losing something on my "smart" TV that I paid extra in the price tag to get, but this sounds like an outside service that really isn't necessary for day-to-day operations.

I did use the fitness app! Is something

19Thursday, 05 March 2015 21:24

Susan Holster

I did use the fitness app! Is something else taking its place? Our two Samsung's are only 2 months old and one of them was purchased just for the fitness app. What's up??

I am having all sort of app problems

18Thursday, 05 March 2015 17:20

Jean Battlo

I am having all sort of app problems

Cannot access my NETFLIX though I have had constant consistent
service for over 3 years

They have told me it's because of your Smart Tv which I am regretting
buying

Can you tell me how to get rid of your Signature streamer as it started
with that

I am also getting a popup message on my

17Thursday, 05 March 2015 15:30

Ashok Kumar Dogra

I am also getting a popup message on my TV that my samsung signature service will be expiring on 1st April 2015.

Samsung Signature Service ending on the

16Thursday, 05 March 2015 13:42

M Reynolds

Samsung Signature Service ending on the 1st of April?

Samsung could put out more clearly the necessary information..

So what is the answer to this Message

15Thursday, 05 March 2015 13:25

Tina B

So what is the answer to this Message! It makes no sense to me..
If there is a problem you could communicate it in a better format than this annoying message that does not explain how it affects my TV. I have three 40, 42, 55 and no will consider future purchases of Samsung!

What the message on my TV said was that

14Thursday, 05 March 2015 10:10

Peter Neale

What the message on my TV said was that Samsung Signature Service (Fitness) will be stopping. Apparently, this is a Fitness app that I never use...
"Fitness – application that allows user to set the workout goal and do the workout with the Smart TV. The user is able to......"
...so I got all worried for nothing (Thanks Samsung!)
The message on my TV was Soooo annoying. The headline did not mean anything to me, then it would disappear before I had time to find the remote to get more detail.
SAMSUNG: 0/10 Please try harder to communicate clearly with your customers.

same problem with samsung signature serv

13Wednesday, 04 March 2015 18:27

richard tendy

same problem with samsung signature service being terminated on april 1. had no idea what that was. tried calling samsung, talked to two reps. could not understand the first one at all, the second one i could barely understand but she said the message only applies to tv's 65" and larger. did not explain what samssung signature actually is. samsung customer service sucks.

the same problem, i received this

12Wednesday, 04 March 2015 13:53

kader

the same problem, i received this message sumsung signature services terminatte on 1st april, so i don t how to figure out this issue.

Personally, whether I use or do not have

11Wednesday, 04 March 2015 13:33

Drod

Personally, whether I use or do not have knowledge of the app it's a service purchased from and backed by the Samsung reputation which apparently is now synonymous with unreliable. I paid for the service, maintain support or rebate.

seems like Signature service applies onl

10Wednesday, 04 March 2015 09:46

Mark P

seems like Signature service applies only to the large wrap-around TV's, fridge doors etc. Can't find a reference to run of the mill 40" TV's - if I've missed it someone please let me know. Cheers.

Re: samsung fitness signature service wi

9Tuesday, 03 March 2015 15:52

lorna davison

Re: samsung fitness signature service will be terminated

Dear Samsung,
In the future please could you use less worrisome words such as 'terminated' in your tv messages as it seems that we are all thinking that our tv's are going to crash and die.
Just saying...

Well said Kira K! I panicked when I

8Monday, 02 March 2015 14:20

minouche1

Well said Kira K! I panicked when I saw this msg on screen. If it's just photos, fitness and kids that's being discontinued, fine with me as I don't use these services. But I actually feared it was catch-up TV that was being scrapped! (my only reason for buying a Smart TV!)

I have the same question! Samsung needs

7Sunday, 01 March 2015 23:35

Kira K

I have the same question! Samsung needs to write a simple explanation of what will no longer be available for its customers. That vague unhelpful statement on the screen doesn't tell us anything!

Same message: "SAMSUNG SIGNATURE SERVIC

6Sunday, 01 March 2015 23:04

Juan Chianelli

Same message: "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1ST" No sé qué significa.

I just received the same notice and I ha

5Sunday, 01 March 2015 15:00

Beth Reisman

I just received the same notice and I had no idea I had this service. I wish this had been pointed out when I bought it.

Unkown, won't be missed.

4Sunday, 01 March 2015 11:53

Bjorn

Unkown, won't be missed.

Same here just got that message on tv,

3Sunday, 01 March 2015 04:58

Gordon Wilson

Same here just got that message on tv, have no idea what that is. Samsung signature service Ends April 1st.
I thounght it was something re guarantee maybe. But I bought my f8000 75 inch. In November 2014. So it is still under guarantee. I guess then it's just some of those apps. I never use.
My tv works fine, great picture, ect. But sadly seems to drop wifi sometimes for no reason. When going into my home network computer or hard drive over wifi. And have to resign in to router. But. Viemo and you tube ect. Work fine without dropping the wifi. Kinda strange. But can live with it
Just put my pictures and videos on 32 gig usb keys and and very happy with the rest.

WHAT DOES IT MEAN: "SAMSUNG SIGNATURE S

2Sunday, 01 March 2015 04:24

MICHAEL BUTTRESS

WHAT DOES IT MEAN: "SAMSUNG SIGNATURE SERVICE ENDS ON APRIL 1ST" - THIS IS THE MESSAGE I GOT ON MY SAMSUNG SMART TV.

I NEED AN ANSWER AS SOON AS POSSIBLE, PLEASE!!!

Just saw a crawler that signature servic

1Saturday, 28 February 2015 21:04

Kris Brewer

Just saw a crawler that signature services will end April 11th. Didn't even know we had these services. Are the only services the ones explained above (photos, fitness and kids)? Thank you

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